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- Join Us
October 28, 2026
4:30 pm to 10:30 pm
Only
40
SEATS
Only
40
SEATS

IT Leader Exchange: London, UK

IT Leader Exchange

London, UK

IT Leader Exchange

An invitation-only evening for 40 senior IT leaders to compare how AI is changing service management, operational decision-making and the experience IT delivers across the organisation.
- In Partnership With
Barclay Rae

ITSM consultant, author and contributor to ITIL 4

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  • Reserve Your Spot

Seats are limited

These events are by invitation only. Please confirm your details below to receive your confirmation email.
About Our Co-Host
Barclay Rae has spent more than three decades helping organisations improve how they design, manage and deliver services. His experience covers more than 500 improvement projects and the development of industry guidance, including ITIL 4. He brings a practical, people-first view of change that keeps the discussion grounded in what works, what does not and what leaders can do next.
WHO ATTENDS

Senior Technology Leaders Only.

Every seat is reserved for a CIO, CISO, CTO, IT Director or senior service-management leader. With only 40 places, the room is small enough for every guest to contribute and move beyond the polished case studies.
  • The Evening
  • Wednesday,
  • October 28, 2026
  • |
  • 4:30 pm to 10:30 pm
  • 16 Bury Street, St James’s, London SW1Y 6AJ

Hidden beneath the streets of St James’s, Quaglino’s has been part of London dining for nearly a century. Its sweeping staircase, dramatic dining room and rich history create a setting that feels genuinely different from the usual industry event. With a private room reserved for just 40 technology leaders, the evening is designed for candid discussion, excellent food and connections worth continuing after the table clears.

What's on the table

AI is reshaping service delivery before many organisations have decided what good should look like. This private dinner gives London technology leaders the opportunity to compare how they are applying AI in IT operations, protecting the human experience and changing the measures, skills and ownership models that sit behind reliable service.

Topics we'll cover
  • Putting AI to work in service management without weakening the service experience
  • Choosing measures that show business value rather than operational activity
  • Rethinking service ownership, skills and operating models for AI-enabled delivery
Request an Invite
Who Attends

Senior technology leaders only.

Every seat is a CIO, CISO or VP of IT. Attendance is by invitation only — we curate the room so every conversation is peer-to-peer, not vendor-to-prospect.
Come and join us
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  • info@itlx.com